Located towards the end of Dorset Road, approaching Maroondah Highway, before the United Petrol Station in Croydon
Opening Hours
Mon – 8:30am – 5:00pm
Tue – 8:30am – 5:00pm
Wed – 8:30am – 5:30pm
Thu – 8:30am – 5:00pm
Fri – 8:30am – 5:00pm
Sat – 8:30am – 12:30pm
Sun – Closed
Please check our online booking platform for availabilities.
Contact Details
Call: 1800 327 967
Kate- Earworx Croydon Clinic Manager and RN:
Email: [email protected]
Accessibility
- Assistive hearing loop
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Children
- Nursing room
Community
- LGBTQ+ friendly
- Transgender safespace
Parking
- Free parking garage
- Free parking lot
- Free street parking
- Paid parking garage
- Paid parking lot
- Paid street parking
Planning
- Accepts new patients
- Appointment required
Other Features
- Identifies as women-owned
About Earworx
Earworx Croydon clinic offers an effective earwax removal service that is quick, safe and pain-free. Our professional earwax removal clinics are located around Australia, and we specially train our staff to ensure the highest quality of service. Earworx has been offering gentle and professional removal of earwax since 2016. We use the micro-suction technique for earwax extraction, which is the preferred method of Ear Nose and Throat (ENT) specialists.
Our Friendly Team
Kate Dawson – Director of Nursing
The Croydon Earworx clinic is managed by the wonderful Kate Dawson, the Director of Nursing for Earworx. Kate has a wealth of knowledge as a Registered Nurse with over a decade of experience.
Kate is a mother of 2 and brings an air of warmth and compassion whilst ensuring each Earworx patient receives the utmost care for their ear troubles. As well as Kate’s specialised care in otology and aural care, she has extensive experience in surgical care, neonatal intensive care and emergency nursing.
Since the opening of Earworx Croydon in 2021, Kate has helped ensure that each patient feels comfortable and safe throughout their Earworx appointment.
(For Kate’s existing patients: Kate is working with head office and will only be in clinic for appointments when training new clinicians. Please see our other exceptional and highly trained clinicians at Croydon.)
Suzana Kovassy
Suzana (Suzie) is a highly experienced and compassionate Registered Nurse, dedicated to ensuring the utmost care for her patients.
Suzie holds a Master of Nursing Science, and a Bachelor of Science. Through her diverse nursing background, Suzie brings a unique blend of expertise, empathy, and commitment to every patient interaction.Suzie has previously worked at The Alfred Hospital and has diverse nursing experience in acute and community settings.
Most recently, she has completed her Earworx Aural Care and Microsuction course.
Suzie is passionate about helping patients reach their health goals and to be empowered in their own care. When you visit Earworx Croydon, Suzie will educate you on ear health and is looking forward to alleviating your ear concerns.
Shaelyn Baxter
Shaelyn Baxter is a dedicated healthcare professional with diverse experience in nursing care.
She holds a Bachelor of Nursing from Swinburne University and a Diploma of Nursing from Swinburne University of Technology, providing her with a strong foundation in the field.
Shaelyn’s nursing experience commenced with her working as an enrolled nurse before becoming a registered nurse. She has worked in roles ranging from practice nursing to working in special care nursery.
Shaelyn has contributed to the community through various initiatives, including COVID testing and vaccinations during the pandemic. In her role with Ambulance Victoria APOT, she played a vital role in patient care by taking observations and escalating concerns to the emergency department when necessary.
Shaelyn has recently completed the Earworx Aural Care and Microsuction courses and is looking to help the patients of Melbourne and surrounds, to educate them in ear care.
Shaelyn has a labrador (fur child) and loves animals.
Julie Choi
Julie Choi, brings a unique blend of healthcare expertise and educational experience to our Croydon team. Julie has most recently completed her Master of Nursing Science from the University of Melbourne.
Julie holds a Master of Teaching and a Bachelor of Arts. She has a background in psychology and teaching and has developed a particularly thoughtful and patient-centred approach to healthcare. Her experience across various hospital settings has equipped her with exceptional clinical skills and a deep understanding of patient care.
As a bilingual professional, fluent in both English and Korean, Julie helps make our ear health services more accessible to our community. Her compassionate nature and commitment to creating positive healthcare experiences align perfectly with Earworx’s mission of providing gentle, effective ear care.
Julie has completed the Earworx Aural Care and Microsuction courses and is inspired by her desire to make a meaningful difference in people’s lives. When you visit Julie at our Croydon clinic, you can expect to receive expert care from a registered nurse who truly understands the importance of both technical excellence and personal connection in healthcare.
How the Earworx Procedure Works
When you visit an Earworx clinic, you will experience the best in professional earwax removal. Our experienced staff begin by using loupes to visualise your ear canal and determine if an earwax extraction is necessary for you.
If you require earwax removal, our nurse will then use the micro-suction technique to gently remove excess and impacted earwax from your ears. This method operates like a vacuum to suck wax away, clearing the ear of excess wax. There is no water involved, making it the safest option available for earwax removal.
The procedure takes only 30 minutes and is completely painless for the patient.
For more information, visit our detailed page on our extraction procedure.
Why You Might Need Ear Wax Removal
Everyone produces earwax, and most of the time this substance naturally works its way out of the ear without causing problems. However, sometimes your earwax can become hard and impacted inside the ear, or you can produce too much earwax, leaving your ears feeling blocked.
Impacted and excess earwax can be very uncomfortable and painful. Some of the common symptoms of excess earwax include itching, ringing in the ears, loss of hearing, dizziness and vertigo. If you have a sore, blocked feeling in your ears, you should have them examined by an Earworx professional.
You can suffer from excess and impacted earwax if you swim or dive often, wear headphones or a hearing aid, or spend a lot of time in dirty and dusty environments. Using cotton buds to try to clean the ear can also impact your earwax, pushing wax deeper and potentially causing damage to the eardrum.
If you are suffering from impacted earwax, it could also be because you are genetically predisposed to producing more wax than other people. Some people can have narrow ear canals, which makes it more difficult for the wax to naturally exit the ear.
Pricing
Our qualified registered nurses use dry and effective micro suction to gently remove ear wax under direct observation.
The standard appointment fee for ear wax removal with Earworx is $165.
We offer a concession appointment fee for Pensioners, Veterans, Government Health Care Card Holders, Children, and Full-Time Students for $120.
If no ear wax is found during your appointment, we offer a reduced rate of $80 for the consultation (or $60 for concession).
If further follow up appointments are required after additional softening (within 4 weeks of initial appointment), all follow up appointments will be charged at a rate of $75 for standard fee paying patients (or $45 for concession).
A regular return rate applies for patients who attend within 3 months or more frequently. This is $100 for regular return standard fee paying patients and $90 for regular concession/pension card holders.
Please note we are a provider for St Lukes Health and Health Care Insurance (HCI).
We also see children aged 4 years or older. A discussion with Earworx staff is recommended prior to booking. For safety reasons children need to be able to follow direction and keep reasonably still.