Ear Wax & Blocked Ear FAQs

The procedure involves the use of small instruments and gentle suction to remove wax blockages.  Your nurse uses binocular glasses fitted with a bright light to maintain direct vision into the ear at all times.­­­ For more information about the procedure, click here.

No, there is no water involved in the micro-suction and curettage procedure.  This is a dry technique.

The ear is a self-cleaning organ.  Wax is produced in the outer third of the ear canal and leaves the ear via migrating skin cells which work their way out from the eardrum at about the same rate as your fingernails grow.  For a small percentage of the population however, wax does not remove itself naturally.  This wax can then become impacted in the ear canal leading to symptoms.

Signs of impacted wax can include (but are not limited to):

  • Feeling of fullness
  • Hearing loss
  • Tinnitus­­­
  • Itching
  • Pain
  • Discharge
  • Odour
  • Cough

You may be more at risk of wax build up if you:

  • Use cotton buds or other objects in your ear
  • Wear hearing aids
  • Regularly use ‘ear bud’ headphones
  • Have narrow, bendy or hairy ear canals
  • Suffer skin conditions such as psoriasis or dermatitis
  • Work in dusty environments
  • Are stressed
  • Overproduce earwax

The procedure is suitable for people with:

  • An overproduction of earwax
  • Perforated ear drums
  • Problems in the ear canal where syringing is unsuitable
  • Hearing aids
  • Previous ear surgery – you may require a referral back to your ENT specialist
  • Narrow ear canals
  • Curvy ear canals
  • Hairy ear canals
  • Skin conditions like dermatitis or psoriasis
  • Diabetes

Ear wax is removed for a flat rate of $135 and $105 concession for veterans, pensioners, children, full-time students and health care card holders Australia wide. If no wax is found in your ears at the time of your appointment, a reduced $60 rate applies. You can read our terms and conditions here.

This fee is partly rebatable through St Lukes Health (provider number A4001013) and Health Care Insurance depending on your level of cover.  Please contact St Lukes or Health Care Insurance directly to ascertain the amount of your health care fund rebate. The fee is not rebatable through medicare.

To ensure the safety of our staff cash is not held or accepted on site. We accept payment on the day of the appointment via card, and can also facilitate payment over the phone if required. Your credit card payment is transmitted securely and processed in real time, and your credit card details are not retained by us.

Preventing symptoms related to wax build up is key to maintaining good ear health. A visit to Earworx once a year can assist in this process.

Whilst your GP or audiologist may refer you to us, no referral is necessary.

Yes, but if you have an urgent problem we will do our best to see you the same day.

No. Some people may experience mild discomfort due to the ‘slurpy’ noise of the suction and during removal of very impacted wax.  Occasionally mild dizziness may be experienced.  If this occurs the nurse will stop the suction to allow the dizziness to settle.

Approximately 15-30 minutes depending on how much wax is in the ear. If wax is very dry and impacted, softening may be necessary prior to removal to avoid trauma to the ear canal. A complimentary return visit is provided following a week if required.

It is helpful to use softening drops two days prior to your appointment to assist with removal, unless you have a hole in the eardrum or grommets.  

A number of commercial softening products are available from your local chemist.

Click here to learn more about softening your ear wax before your appointment.

Yes. Micro-suction is the same gentle, effective and dry technique used by ENT specialists across Australia.

We see children down to the age of 4 years. A discussion with Earworx staff is recommended prior to booking. For safety reasons children need to be able to follow direction and keep reasonably still. Please phone 1800 327 967

For visits to nursing homes or for group bookings please contact your nearest Earworx clinic directly (see clinic locations tab). Home visits are charged at a flat rate of $220 per session in Tasmania and Regional Australia and $240 per session in Mainland Capital Cities.

If you have hearing aids it is a good idea to have your ears checked for wax build up every 3-6 months.

Your qualified registered nurse has undertaken a Nationally Accredited Earworx Course in Aural Care, and has completed an extensive practical placement in order to work safely within the ear canal and around the eardrum. This involves approximately 20 hours of study and a 1-week clinical placement. Read more About Us here.

Avoid using anything in the ear (e.g. cotton buds, hairpins) as this may push wax further down the canal, worsening symptoms. You may also try chemist softeners, to assist the self-cleaning mechanism of the ear to remove wax. Once a month or fortnight is all that is necessary.