Are you a General Practicioner (GP) or Audiologist?

“Excessive or impacted cerumen is present in one in 10 children, one in 20 adults, and more than one third of the geriatric and developmentally delayed populations” 1

Earworx was established in 2016 by Registered Nurse Lisa Hellwege, to provide her clients with a safe and effective professional micro-suction earwax removal service. This is the same gentle and dry technique used by ENT specialists across Australia and at the Royal Hobart Hospital ENT Outpatient Department.

Click here to learn more about Earworx staff.

The procedure is suitable for people with:

  • Impacted ear wax that is causing symptoms
  • Impacted ear wax that is preventing a view of the tympanic membrane inhibiting diagnosis
  • Perforated ear drums
  • Problems in the ear canal where syringing is unsuitable
  • Hearing aids – wax removal may be required up to 6 monthly
  • Previous ear surgery – may require a referral back to the ENT specialist
  • Narrow ear canals
  • Curvy ear canals
  • Hairy ear canals
  • Skin conditions like dermatitis or psoriasis
  • Diabetes
  • External or middle ear infections
  • Dislodged hearing aid domes or ear plugs

If no wax is found in your ears at the time of your appointment, a reduced $60 rate applies. Payments are made at the time of the appointment and are made via credit / debit card.

We have clinics in Hobart, Launceston and Ulverstone in Tasmania and Bondi Junction in New South Wales. Please visit our Clinic locations tab to see the addresses of each clinic.

We see children on a case by case basis – discussion with Earworx staff is required prior to booking. For safety reasons children need to be able to follow direction and keep reasonably still. We are able to remove extruded grommets as well as excess wax.

If for some reason direct vision cannot be maintained, we do not proceed with wax removal and may recommend a visit to an ENT where the procedure can be performed using a microscope. If wax is very dry and impacted softening may be necessary prior to removal to avoid trauma to the ear canal. A return visit is provided following a week of softening at no cost.

All instruments are reprocessed and sterilised on site in accordance with AS/NZS 4815:2006 to ensure no risk of transmission of infectious agents.

Please note all Earworx registered nurses are approved St Lukes Health providers and a rebate applies to our wax removal service.

Click here to learn more about the procedure.

Click here for FAQ’s.

1 Schwartz et al 2017, Clinical Practice Guideline (Update): Earwax (Cerumen Impaction), Otolaryngology-Head and Neck Surgery Vol 156 (IS) SI-S29.