Opening Hours
Mon – 9am–5pm
Tues – 9am–5pm
Wed – 9am–5pm
Thurs – 9am–5pm
Fri – 9am–5pm
Contact details
Call: 1800 327 967
Email: info@earworx.com.au
Did you know that 1 in 10 children and 1 in 20 adults suffer from impacted earwax? That means approximately 15,000 people in Hobart could be dealing with the effects of excessive ear wax every day.
If you’re one of that number, you need to visit Earworx. Founded in 2016 by Lisa Hellwege, our professional ear wax removal service employs the same techniques used by Ear Nose and Throat (ENT) specialists. Our micro-suction and curettage technique is a safe and effective way to deal with your problem.
Our Friendly Team
Earworx is a dedicated professional earwax removal service within Hobart in Tasmania. Using dry and effective micro-suction technology under direct observation, the wax is gently and safely removed by a qualified nurse. When you visit our clinic, you’ll be treated by a member of our friendly team, which includes Lisa Hellwege (Director) or Samantha Gordon (Senior Nurse and Educator).
Lisa Hellwege (Director)
Lisa has undertaken both a Nationally Accredited Course in Micro-Suction and Aural Hygiene, and a Course in Aural Care adapted from the Aural Care Certificate delivered by Mandeville Hospital in the UK. Lisa previously worked for a number of years in the ENT clinics as a Registered Nurse at the Royal Hobart Hospital. She is also the Tasmanian State Coordinator for the National Otorhinolaryngology Head and Neck Nurses Group and coordinates education for the State.
Lisa has a qualified, strong and experienced business and administrative team behind her, with every element of the business adhering to the Earworx values; professional, kind and generous.
Lisa’s passion is to help patients have a better quality of life through addressing and preventing impacted wax and supporting ear health. The mission of Earworx is to provide patients with exceptional service to the highest standards of patient care in safe, effective and professional ear wax removal.
Alanna Cook (Registered Nurse)
Alanna has over 20 years’ clinical experience working across Australia. She has specialised in surgical nursing in addition to working in workplace health and safety, rehabilitation, hospital management, quality and safety, and adult education.
She holds a Bachelor of Nursing from Edith Cowan University, Western Australia and a Bachelor of Laws from the University of Tasmania and has now made the move to join the Hobart Earworx clinic as one of our talented Registered Nurses.
Alanna expertly balances a compassionate patient focus with a professional approach to all the tasks and duties she pursues.
Her enthusiasm and reassurance in our Hobart clinic is a welcome warmth that sets patients at ease from the moment they walk through our doors. Alanna has a passion for working with our valued Earworx clients to both remedy their uncomfortable ear conditions and build trusting, professional relationships.
Gloria Mendoza (Registered Nurse)
Gloria is a Hobart local with over six years of nursing experience, providing compassionate care to people in many healthcare settings.
She has had extensive clinical experience, beginning her career undertaking clinical placements at Sydney Adventist Hospital, Hornsby Hospital, Esther Sommerville Nursing Home and Greenwood Nursing Home. She has worked with all segments of the community, most recently having worked for Guardian Network and Huon Regional Care and is committed to providing the highest quality of care to her patients.
Gloria is also a valued member of multiple volunteer organisations and devotes much of her time and her abilities as a Registered Nurse to helping others. She loves working in a team and finding opportunities to learn new skills. Gloria is extremely reliable, friendly, and always communicates clearly with her patients.
Gloria speaks both English and Spanish and loves working with people from all walks of life. She is excited to bring her skills and positive mindset to Earworx Hobart.
Emily Burke (Office Manager)
Born and raised in Tasmania, Emily has worked in the hospitality and tourism industry for over 15 years.
Emily commenced her career by completing a Bachelor in Business Administration (Hospitality Management) at the University of Tasmania. Prior to joining Earworx, Emily worked at the beautiful boutique Islington Hotel as Duty Manager and, most recently, worked in the Front Office and Reservations at Ibis Styles in Hobart.
Through these previous roles, Emily has built an array of skills and knowledge along the way, from organization and communication, through to impeccable customer service skills.
It’s no surprise then that Emily believes in going that extra mile for all clients—to exceed their expectations. Her main focus (and she enjoyed most) in all her previous roles has always been dealing with people. She strives to deliver the highest standard of service for each and every patient at Earworx.
Emily is looking forward to beginning this exciting new chapter in her career, where she will be working alongside the friendly and welcoming Earworx team as our Office Manager in Hobart.
How the Procedure Works
Ear wax is a healthy and natural substance that is important in protecting the health of your ears, so, wax removal is only recommended where it is clinically indicated. To check your ear health, our nurses will first use a speculum to examine your ear canal.
If we find a problem, we will use the micro-suction and curettage technique to gently loosen and remove excess wax from the ear canal. Relief from that blocked ear is close at hand!
Pricing
Ear wax is removed for a flat rate of $120 in Hobart, and $95 concession for veterans, pensioners, health care card holders and children under 18 years Australia wide. If a second appointment is required this will be complimentary. This fee is paid at the time of the appointment via debit / credit card. This fee is partly rebatable through St Lukes Health or Health Care Insurance, depending on your level of cover. Please contact St Lukes or your Health Care Insurance provider directly to ascertain the amount of your health care fund rebate. If no wax is found in your ears at the time of your appointment, a reduced $60 rate applies.
Why Choose Us?
Our Tasmania clinic locations offers a best practice ear wax removal service:
- Our clinic only provides removal, so we really are specialists in what we do.
- Our nurses are all highly-experienced and qualified so you will receive expert care with every visit.
- We are recognised St Luke’s Health providers so you may be eligible for a rebate when you receive our treatment.
If you work in a dusty environment, wear hearing aids, swim or dive regularly, use earplugs or headphones or are suffering from stress, you’re at an increased risk of impaction. If you have a feeling of full ears, as well as any pain, odour, hearing loss or tinnitus, we recommend you visit us as quickly as possible.
Your ear health is tied to your overall health, and issues with ear wax can quickly lead to a whole host of other problems. Visit us if you sense anything is wrong, and we’ll get your ears unblocked fast! No more home remedies, go with something that actually works.