- Please come to ground floor of 956 Gympie Road, the big silver building opposite Chermside Westfield) and make your way to Chermside Medical. If entering from the front, look for chemist on right or left. If entering from the rear main entry or from lift from basement carpark, walk through the chemist to Chermside Medical and ask for Earworx. If entering from the rear from the open carpark (ground level), come through the Chermside Medical rear door (last door on left) and ask for Earworx.
Opening Hours
Mon – 8:45am – 4:15pm
Tues – 8:45am – 4:15pm
Wed – 8:45am – 3:45pm
Thurs – 8:15am – 3:45pm
Fri – 8:15am – 3:45pm
Sat – 8:30am – 12:00pm
Contact detailsÂ
Call: 1800 327 967
Email: [email protected]
Accessibility
- Assistive hearing loop
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Children
- Nursing room
Community
- LGBTQ+ friendly
- Transgender safespace
Parking
- Free parking garage
- Free parking lot
- Free street parking
- Paid parking garage
- Paid parking lot
- Paid street parking
Planning
- Accepts new patients
- Appointment required
Other Features
- Identifies as women-owned
About Earworx
Earworx began in Tasmania in 2016, when founder Lisa Hellwege decided to introduce effective and safe micro-suction technology to her home state. The organisation now has clinics across the country, giving Australians everywhere access to this micro-suction technique that is used and endorsed by specialists in Ears Nose and Throat (ENT). This gentler method removes impacted earwax or cerumen safely and pain-free to produce outstanding results.
Our Friendly Team
Lyle Libuit
When you visit our Chermside Clinic, you will be taken care of by our experienced and caring Registered Nurse, Lyle. Lyle has practiced overseas and in Australia and brings her skills in offering comprehensive patient care to her role at Earworx.
Lyle has completed her qualifications in Bachelor of Science in Nursing at Silliman University in the Philippines and in Australia at the College of Nursing in Sydney. She began her career as a paediatric nurse in one of the tertiary hospitals in the Philippines. When she moved to Australia, she practiced across sub-acute and acute facilities in Brisbane. Most recently, Lyle completed her post graduate specialisation in cardiovascular nursing at University of Tasmania and also works as a cardiac nurse.
Lyle has an interest in aural care and has completed the Earworx aural care course and Earworx training program. Lyle will educate you on how to maintain good ear health and provide care and compassion when you visit her at Earworx.
Sandy Lu
Sandy is a highly motivated Registered Nurse who uses her exceptional interpersonal and communication skills to provide the best of care to all of her Earworx patients. She has experience working across many areas of healthcare including anatomical pathology, histology, and dialysis. Sandy is passionate about ensuring that patients understand the ear wax removal method and the optimal ways to care for their ears in the long term.
Sandy has two degrees, including a Bachelor of Nursing from RMIT and a Bachelor of Science: Laboratory Medicine from RMIT. She has worked at Eastern Health in Box Hill, Victoria within the dialysis unit and has fostered a positive relationship between the patients and their caregivers.
Sandy speaks three languages: English, Mandarin and Taiwanese Hokkien. She loves working with all segments of the community and takes pride in being able to communicate with people in their native language. Sandy’s passion is to help patients better understand the importance of ear health and to have a better quality of life through treating and preventing impacted ear wax.
Marita Davis
Marita brings over 30 years of diverse nursing experience to our Earworx Queensland practices, having worked across multiple healthcare settings throughout Australia.
Marita holds a Bachelor of Science in Nursing from Curtin University. Her professional journey includes specialised experience in the dialysis units, clinical education roles, and direct patient care across surgical, medical, and community settings.
Most recently, Marita served as a Clinical Support Specialist, where she provided specialised clinical support and education for apheresis procedures throughout Queensland and interstate. Her role as an In-Service Nurse Educator further developed her skills in delivering clear, informative education to clinical staff.
Marita’s extensive background in patient assessment, intervention, and education aligns perfectly with Earworx’s commitment to professional ear health care. Her experience working across diverse healthcare environments has cultivated a patient-centred approach that emphasises both clinical excellence and compassionate care.
Kimberley Fernandez
Kimberley Fernandez brings a unique blend of healthcare and aviation experience to our Earworx Cairns team. As a Bachelor of Nursing Science graduate from James Cook University, Kimberley distinguished herself as a high distinction student working across diverse healthcare settings.
Her extensive training spans from Home Hill Hospital to Cairns Hospital’s specialised units, including endoscopy and surgical assessment areas.
Kimberley’s diverse professional background with her ongoing role as Jetstar cabin crew has honed her crisis management skills, attention to safety protocols, and ability to remain calm under pressure.
Kimberley’s patient-centred approach combines clinical excellence with genuine empathy. Her experience supporting NDIS clients and managing complex medical situations has strengthened her communication skills and commitment to individualised care. Kimberley has completed her nationally accredited training and Earworx training courses and is looking forward to providing the Cairns patients with quality care in their ear health journey.
Ashley Cote-Crosskill
Ashley Cote-Crosskill brings a wealth of knowledge and distinguished nursing expertise to Earworx. Combining her Bachelor of Health Science and Degree in Nursing from Massachusetts with exceptional healthcare education experience.
Her unique blend of clinical excellence and passion for teaching creates an environment where patients feel both cared for and thoroughly informed about their ear health journey.
Ashley is committed to delivering compassionate, professional ear health care to the Brisbane community.
Jullienne Vilela
Jullienne brings acute care excellence to Earworx, combining her Bachelor of Nursing with distinctive experience across emergency medicine and critical care nursing. Her unique blend of high-pressure clinical skills and compassionate patient care ensures every Earworx patient receives the professional attention and the gentle approach they deserve.
After completing her Bachelor of Nursing at Queensland University of Technology, Jullienne established her clinical foundation through comprehensive healthcare experiences spanning many specialty areas.
Jullienne has completed a nationally accredited certificate in Aural Care and the Earworx RN training program, she is committed to providing exceptional ear health services to communities throughout Queensland.
How the Earworx Procedure Works
While it might not feel that way, earwax is actually an important and naturally occurring substance in our bodies, protecting and lubricating our ear canals for overall ear health. However, when earwax builds up or becomes impacted within the ear, it can result in uncomfortable symptoms and even serious health problems.
Earworx works to remove the excess earwax by first thoroughly examining the ear to determine if the medical removal is clinically indicated. If the procedure is suitable for you, one of our Earworx registered nurses will use the micro-suction technique combined with curettage to gently remove the impacted wax. Our nurses wear ‘loupes’, which allow them to better view your ear canals throughout the procedure. These are binocular glasses with a bright light attached, and ensure the safety of your ear canal and eardrum. The procedure is quick and pain-free.
Why You Might Need Ear Wax Removal
If you have excess or impacted earwax in your ears it can be quite uncomfortable and result in symptoms such as itching, pain, a sensation of fullness, and even hearing loss or tinnitus. Normally, the ear cleans itself of excess wax, meaning a manual removal is not required. But if you are suffering from these symptoms, we recommend you book in for an assessment to get your ears unblocked quickly and easily.
You may be more likely to experience a build-up of earwax if you regularly swim or dive, work in dirty or dusty environments, or if you wear hearing aids, earplugs or earphones regularly. You can also be genetically predisposed to producing excessive earwax.
Pricing
Our qualified registered nurses use dry and effective micro suction to gently remove ear wax under direct observation.
The standard appointment fee for ear wax removal with Earworx is $175.
We offer a concession appointment fee for Pensioners, Veterans, Government Health Care Card Holders, Children, and Full-Time Students for $125.
If no ear wax is found during your appointment, we offer a reduced rate of $85 for the consultation (or $65 for concession).
If further follow up appointments are required after additional softening (within 4 weeks of initial appointment), all follow up appointments will be charged at a rate of $80 for standard fee paying patients (or $50 for concession).
A regular return rate applies for patients who attend within 3 months or more frequently. This is $105 for regular return standard fee paying patients and $95 for regular concession/pension card holders.
Please note we are a provider for St Lukes Health and Health Care Insurance (HCI).
We also see children aged 4 years or older. A discussion with Earworx staff is recommended prior to booking. For safety reasons children need to be able to follow direction and keep reasonably still.
Why Choose Us
There’s no reason to suffer with uncomfortable and blocked feeling ears. Visiting Earworx means you’re accessing:
- A safe and reliable earwax removal technique preferred by ENT specialists
- Registered and experienced nurses who work with ears every day
- A quick, easy and pain free experience that ensures complete removal
