The Hplus Consulting Suites are located at the Crossroads Medical Precinct which is positioned on Lake Road approximately 100m from the Cross Roads intersection and 600m north from the Stockland Glendale Shopping Centre.
Opening Hours
Mon – 8:00am – 4:30pm
Tue – 8:00am – 4:30pm
Wed – 8:00am – 4:30pm
Thu – 8:00am – 4:30pm
Fri – 8:00am – 4:30pm
Contact details
Call: 1800 327 967
Email: info@earworx.com.au
Earworx’s mission is to provide a safe, gentle and affordable earwax removal service for patients. We work directly with the community to provide ear wax extractions without the need for doctors’ referrals. By using the micro-suction technique, recommended by experts in aural health, we provide the highest quality earwax removal service to people suffering from the uncomfortable and painful symptoms of excess or impacted earwax. There are now Earworx locations around the country, bringing the innovative micro-suction earwax removal technique to people all over Australia.
Our Friendly Team
Kylie Parker
Kylie Parker holds a Bachelor of Nursing and has been a Registered Nurse for close to 20 years. She has experience across multiple patient care settings, both inpatient and outpatient. Friendly, reliable and approachable, Kylie has excellent communication and interpersonal skills. Kylie prides herself on nursing with empathy and respect, and connecting with people to achieve the best possible health outcomes by advocating for patient’s needs.
Prior to joining Earworx, Kylie spent over 10 years at St Vincent’s Health as a Clinical Trials Coordinator, specialising in gastroenterology. In this role, Kylie was responsible for assessment, planning, evaluation and care of patients.
Kylie has worked in Melbourne as a Registered Nurse at St Vincent’s Health in their Day Procedures Unit, where she was responsible for the admission and assessment of patients and the recovery of patients from endoscopic and cardiac procedures.
Most recently, Kylie has made the move to Newcastle and has completed her Earworx Aural Care and Microsuction courses. Kylie is looking forward to educating the patients in our Glendale clinic about ear health and helping relieve their symptoms.
Lauren Payne
Lauren Payne is a dedicated and compassionate Registered Nurse with over seven years of experience in providing care.
Her journey in healthcare began as an Undergraduate Assistant in Nursing at John Hunter Hospital, NSW, where she honed her patient care skills, followed by a role as a Home Care Worker. Lauren holds a Bachelor of Nursing (Newcastle University) and certifications in Senior First Aid and Certificate III Assistant In Nursing from Hunter TAFE.
Prior to joining the Earworx team, Lauren worked as a Registered Nurse in PACU and has held a position as an in-charge nurse, showcasing her leadership skills and commitment to quality
care. Lauren’s diverse nursing experience includes a role as a Registered Nurse Scrub/Scout, where she maintained sterile conditions, assisted surgeons during operations, and ensured
proper documentation and patient care.
Passionate about making a difference, Lauren’s most recent education includes the Earworx Aural Care and Microsuction courses. Lauren is committed to helping relieve the symptoms
of earwax impaction for the patients of Newcastle.
How the Earworx Procedure Works
When you visit an Earworx clinic, our experienced nurses will begin by carefully examining the inside of your ears to determine the need for earwax removal. Our nurses use loupes, or special magnifying glasses, to clearly visualise your ear canal throughout the procedure. If they determines an extraction is necessary, they will use the micro-suction technique to gently remove your excess wax. Micro-suction works like a vacuum to gently suck out wax, without the need for water or other substances. It is safe for people with ear infections and other conditions.
For more information, visit our detailed page on our extraction procedure.
Why You Might Need Ear Wax Removal
Impacted and excess earwax can cause a range of painful and uncomfortable symptoms. Although some amount of earwax inside the ear is normal and natural, protecting our ear canal from foreign bodies, too much wax can cause problems. If your ears are often sore, feel full or blocked up, or are itchy and painful, you may have excess earwax.
Some of the other symptoms of impacted or excess ear wax include loss of hearing, dizziness, ringing in the ears, and even vertigo.
There are some activities that can exacerbate earwax production. Wearing headphones or a hearing aid, spending a lot of time in dusty environments, and regularly swimming or diving can all result in excess wax. Some people are also naturally more susceptible to excess or impacted earwax through genetics or the shape of their ear canals.
Pricing
Our qualified registered nurses use dry and effective micro suction to gently remove ear wax under direct observation.
The standard appointment fee for ear wax removal with Earworx is $150.
We offer a concession appointment fee for Pensioners, Veterans, Government Health Care Card Holders, Children, and Full-Time Students for $115.
If no ear wax is found during your appointment, we offer a reduced rate of $75 for the consultation (or $60 for concession).
If further follow up appointments are required after additional softening (within 4 weeks of initial appointment), all follow up appointments will be charged at a rate of $60 for standard fee paying patients (or $30 for concession).
A regular return rate applies for patients who attend within 3 months or more frequently. This is $95 for regular return standard fee paying patients and $85 for regular concession/pension card holders.
Please note we are a provider for St Lukes Health and Health Care Insurance (HCI).
We also see children aged 4 years or older. A discussion with Earworx staff is recommended prior to booking. For safety reasons children need to be able to follow direction and keep reasonably still.