The clinic is ‘between Aldi and KFC’
Opening Hours
Mon – 8:00am – 4:30pm
Tues – 8:00am – 4:30pm
Wed – 8:00am – 4:30pm
Thurs – 8:00am – 3:30pm
Fri – 8:00am – 3:00pm
Contact details
Call: 1800 327 967
Email: [email protected]
Accessibility
- Assistive hearing loop
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Children
- Nursing room
Community
- LGBTQ+ friendly
- Transgender safespace
Parking
- Free parking garage
- Free parking lot
- Free street parking
- Paid parking garage
- Paid parking lot
- Paid street parking
Planning
- Accepts new patients
- Appointment required
Other Features
- Identifies as women-owned
About Earworx
If you’re looking for professional earwax removal in Coffs Harbour, you need to visit the Earworx clinic. Earworx was established in 2016 in Tasmania by Registered Nurse Lisa Hellwege. Her goal was to provide her clients with relief from built-up and impacted earwax using the safe and effective method of micro-suction. Since its inception, several more Earworx clinics have opened up across Australia, providing thousands of ears with relief from the symptoms that blocked ears cause.Our Friendly Team
Katherine Williams
Katherine (Kathie) Williams is a highly experienced Registered Nurse who has been working in healthcare settings for over a decade. Kathie completed her Bachelor of Nursing at SCU in Coffs Harbour in 2017, with a focus on person-centered care for ageing individuals. She has also completed her Certificate III in Aged Care, her Certificate III in Auslan, and a Bachelor of Education (Primary).
Most recently, Kathie completed her Earworx Aural Care and Microsuction Course. Coupled with her experience in Auslan, Kathie has an array of skills related to ears and hearing health.
Kathie is here to assist the people of Coffs Harbour and NSW with ear health education and will provide you with the vast knowledge that she has obtained over many years of nursing experience.
Donna Bickle
Donna Bickle has embarked on a fulfilling career as a Registered Nurse, serving in various capacities across different healthcare settings. Her extensive experience has equipped her with a diverse skill set and a deep commitment to providing comprehensive patient-centred care.
In Donna’s previous paediatric and community based Registered Nurse roles, she provided essential support for families and children. Donna’s exceptional skills and compassionate care showcase her expertise in child development, clinical procedures and patient advocacy. She demonstrated a deep understanding of family dynamics, cultural sensitivity, and the importance of fostering a supportive environment. Donna’s experience in the clinical streaming program, honed her clinical skills through rotations in different hospital wards, including general surgical, acute stroke and rehabilitation, maternity, and medical units.Â
Donna’s dedication to continual professional development can be seen with her completion of the Earworx Aural Care and Microsuction courses. Donna’s unwavering dedication to patient care and clinical excellence make her a valuable addition to the Earworx team. Her experience and commitment to holistic care undoubtedly elevate the quality of service provided to our patients.
Renee Adam
With over 25 years of experience in emergency and critical care nursing, Renée Adam brings exceptional clinical expertise and a deeply compassionate approach to the Earworx team.
Renée’s extensive background in the Emergency Department at Coffs Harbour Health Campus, where she served as a Clinical Nurse Specialist and District Trauma Clinical Nurse Consultant, has honed her ability to provide careful, patient-centred care. Her commitment to healthcare education and professional development makes her particularly skilled at explaining procedures and putting patients at ease.
Having completed advanced training in emergency care at the University of Sydney and various specialised nursing programs, Renée maintains the highest standards of clinical practice. Her experience mentoring junior nurses and leading healthcare initiatives demonstrates her dedication to excellence in patient care.
At Earworx, Renée applies her comprehensive nursing expertise to provide gentle, effective micro-suction earwax removal. Her calm, professional manner and focus on patient education helps ensure every client feels informed and comfortable throughout their treatment.
When you visit our Coffs Harbour clinic, you can trust that you’re in the capable hands of a highly qualified healthcare professional who combines technical expertise with genuine care for your wellbeing.
How the Earworx Procedure Works
Earwax is a naturally occurring substance which helps to keep your ear canals lubricated and protected from unwanted dust and microorganisms. However, some people experience excessive earwax production, which can build-up and block the ear canal. The symptoms of such a blockage can be uncomfortable, which is why Earworx is here to help.
When you visit our clinic, we will first assess your ears in order to determine whether there is enough wax build-up to necessitate removal. If so, we use the gentle and pain-free techniques of micro-suction and curettage to carefully remove the built-up wax.
Find out more details about our earwax extraction methods here.
Why You Might Need Earwax Removal
Approximately 1 in 10 children and 1 in 20 adults suffer from blocked ears due to impacted wax. The symptoms of this blockage range from itchiness to dizziness to pain. As such, living with a blocked ear can be somewhat debilitating.
If you are more susceptible to wax build-up, it’s a good idea to visit Earworx regularly. For example, if you wear hearing aids, earplugs or earphones regularly, are a swimmer or surfer, or work in a particularly dirty or dusty environment, you are much more prone to excessive wax production and could benefit greatly from professional wax removal.
Pricing
Our qualified registered nurses use dry and effective micro suction to gently remove ear wax under direct observation.
The standard appointment fee for ear wax removal with Earworx is $165.
We offer a concession appointment fee for Pensioners, Veterans, Government Health Care Card Holders, Children, and Full-Time Students for $120.
If no ear wax is found during your appointment, we offer a reduced rate of $80 for the consultation (or $60 for concession).
If further follow up appointments are required after additional softening (within 4 weeks of initial appointment), all follow up appointments will be charged at a rate of $75 for standard fee paying patients (or $45 for concession).
A regular return rate applies for patients who attend within 3 months or more frequently. This is $100 for regular return standard fee paying patients and $90 for regular concession/pension card holders.
Please note we are a provider for St Lukes Health and Health Care Insurance (HCI).
We also see children aged 4 years or older. A discussion with Earworx staff is recommended prior to booking. For safety reasons children need to be able to follow direction and keep reasonably still.
Why Choose Us?
If you’re suffering with the symptoms of a blocked ear, you shouldn’t delay booking an appointment with Earworx. We are the number one choice for wax removal because:
- Our earwax removal techniques of micro-suction and curettage are the preferred methods by ENT specialists
- We use dry wax removal techniques, which means that even people who have perforated eardrums are able to benefit from our services
- The wax removal procedure is performed by qualified and specially trained nurses for whom this is their core skill
- Our technique enables direct visualisation down the ear canal at all times during the procedure, enhancing safety