Opening Hours
Mon – 8:45am – 4:45pm
Tues – 8:45am – 4:45pm
Wed – 8:45am – 4:45pm
Thu – 8:45am – 4:45pm
Fri – 8:45am – 4:45pm
Sat – 9:00am – 12:30pmÂ
Contact details
Call:Â 1800 327 967
Email: [email protected]
Accessibility
- Assistive hearing loop
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Children
- Nursing room
Community
- LGBTQ+ friendly
- Transgender safespace
Parking
- Free parking garage
- Free parking lot
- Free street parking
- Paid parking garage
- Paid parking lot
- Paid street parking
Planning
- Accepts new patients
- Appointment required
Other Features
- Identifies as women-owned
About Earworx
Looking for professional earwax removal in Canberra?
In 2016, Lisa Hellwege founded Earworx to introduce microsuction earwax removal to Tasmania, and Earworx has since expanded across Australia. Microsuction is a technique also used by Ear Nose and Throat (ENT) specialists. It is used to remove impacted ear wax under direct view.
Our Friendly Team
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Shannon
Shannon brings a wealth of healthcare experience to Earworx, with a background spanning aged care, emergency response, community nursing, and mental health support. A University of Canberra Bachelor of Nursing graduate, Shannon is recognised for her confident, empathetic approach to patient care and highly effective communication skills.
With extensive experience in wound care, medication administration, and providing education and support to both patients and their families, Shannon’s clinical expertise makes her a valuable addition to our ear health team. Her prior roles have honed her ability to assess patient needs accurately and deliver compassionate care tailored to individual requirements.
Shannon’s professional journey includes working with organisations such as Aspen Medical, Goodwin Aged Care, and RSL Lifecare, where she has demonstrated exceptional competence in patient assessment, care planning, and emergency response.
Currently enhancing her skillset through a Diploma of Counselling, Shannon’s training in counselling relationship building, crisis counselling, and cognitive behavioral therapy further strengthens her ability to provide holistic care and support to our patients.
At Earworx, Shannon uses microsuction to remove problematic earwax for people with symptoms such as blocked ears, hearing difficulty and discomfort. Her commitment to professional, comfortable ear care for patients of all ages is an Earworx asset.
Sujata Shrestha
Sujata Shrestha brings clinical nursing expertise and educational experience to Earworx Kingston and Belconnen, with a background in mental health nursing and trauma-informed care training. Her compassionate, evidence-based approach and multicultural sensitivity uniquely position her to deliver exceptional ear health care that addresses both clinical needs and patient comfort with genuine empathy.
After completing her Bachelor of Nursing at Australian Catholic University, Sujata established herself across diverse clinical settings developing exceptional skills in patient assessment, therapeutic communication, and holistic care delivery.
Most recently serving as both a Registered Nurse at Deakin Private Hospital’s Mental Health Unit and IQN Nursing Educator, Sujata has refined her expertise in crisis management, patient education, and therapeutic relationship building. Her training and her ability to connect with patients from diverse backgrounds help every patient feel at ease during their microsuction treatment.
When she’s not caring for patients, Sujata enjoys continuous learning and mentoring healthcare students.
Divine Chipangura
Divine Chipangura brings a Bachelor of Nursing from Australian Catholic University, with experience in anaesthetic nursing and advanced ultrasound studies. His commitment to continuous learning and patient-centred care creates an ideal foundation for delivering compassionate, evidence-based ear health services.
Divine has completed a nationally accredited aural care course, microsuction training and education with Earworx.
His experience with multidisciplinary collaboration ensures patients receive thorough, professional care throughout their micro-suction treatment.
Currently pursuing his Postgraduate Certificate in Ultrasound Studies at University of Canberra. When he’s not caring for patients, Divine enjoys advancing his clinical knowledge through continued professional development.
Sadhana Bhattai
Sadhana brings exceptional versatility and international healthcare experience to Earworx.
After completing her Bachelor of Nursing, Sadhana established a robust clinical foundation through diverse healthcare roles spanning acute hospital care, community health initiatives and pharmaceutical services. Her career progression includes managing complex acute and chronic conditions and delivering specialised health education.
Sadhana has completed the Earworx training program and a nationally accredited certificate in Aural care. Â Her dedication to patient-centred care, creates exceptional ear health experiences for all of our patients.
How the Earworx Procedure Works
Earwax is a naturally occurring substance that serves to protect and lubricate our ear canals, but too much of a good thing can lead to uncomfortable symptoms. This is where Earworx is here to help.
If wax removal is clinically indicated, one of our Earworx registered nurses will use curettage and microsuction to remove the impacted wax from your ear canal. The nurse wears ‘loupes’ throughout the procedure, which are binocular glasses fitted with a bright light. This enables the nurse direct vision into your ear canal throughout the procedure, ensuring the safety of your ear drum and ear canal. The whole procedure is dry and quick.
Why You Need Earwax Removal
For the majority of the population, the ear cleans itself and manual wax removal is not required. If you’ve ever suffered from an ear blocked with wax, however, you’ll know how uncomfortable and disorienting it can be. Symptoms range from itchiness to tinnitus to hearing loss.
You may be particularly susceptible to earwax build-up if you wear hearing aids, earplugs, or earphones regularly or you’re a swimmer or diver, work in dirty or dusty environments, or are genetically predisposed to producing excessive earwax. If you fall into any of these categories and are experiencing wax related symptoms, we recommend you book in for an assessment.
Pricing
Our registered nurses use dry microsuction to remove ear wax under direct observation.
The standard appointment fee for ear wax removal with Earworx is $175.
We offer a concession appointment fee for Pensioners, Veterans, Government Health Care Card Holders, Children, and Full-Time Students for $125. Please note: We do not accept the Commonwealth Seniors Health Card for concession discounts.
If no ear wax is found during your appointment, we offer a reduced rate of $85 for the consultation (or $65 for concession).
If further follow up appointments are required after additional softening (within 4 weeks of initial appointment), all follow up appointments will be charged at a rate of $80 for standard fee paying patients (or $50 for concession).
A regular return rate applies for patients who attend within 3 months or more frequently. This is $105 for regular return standard fee paying patients and $95 for regular concession/pension card holders.
Please note we are a provider for St Lukes Health and Health Care Insurance (HCI).
We also see children aged 4 years or older. A discussion with Earworx staff is recommended prior to booking. For safety reasons children need to be able to follow direction and keep reasonably still.
Why Choose Us
There are so many reasons you should book in an appointment with us today, including:
- Our earwax removal technique is also used in ENT clinics
- Earwax removal is the main focus at Earworx. Earworx nurses also remove foreign bodies from the ear, see people with ear infections, and educate people about ear health.Earwax removal is the main focus at Earworx. Earworx nurses also remove foreign bodies from the ear, see people with ear infections, and educate people about ear health
- All our nurses are qualified in aural care and the micro-suction procedure, so you can rest assured that you are in the hands of highly-qualified and experienced nurses
- Microsuction aims to remove built-up wax. How quickly wax builds up again varies from person to person