Opening Hours
Mon – 8:30am – 5:30pm
Tues – 1:00am – 5:00pm
Wed – 10:30am – 5:00pm
Thurs – 7:00am – 4:00pm
Fri – 8:30am – 5:00pm
Alternating Saturdays – 7:30am – 12:30pm
Contact details
Call: 1800 327 967
Email: info@earworx.com.au
Earworx Wembley clinic is a safe and effective earwax removal service provided by specially trained nurses. Impacted earwax can be painful and uncomfortable for sufferers, but Earworx offers a solution for quickly and professionally removing excess earwax to provide relief from these symptoms.
All Earworx nurses utilise micro-suction technology or fine instruments to remove unwanted earwax without the need for water. This technique, which is the preferred method of Ear Nose and Throat (ENT) specialists, is suitable for people down to the age of four (provided they can sit reasonably still), and is all performed under direct observation. You can access the Earworx service without the need for a referral.
Our Friendly Team
Desiree Cowton
Desiree Cowton is our Earworx professional at the Wembley clinic. With extensive experience in patient care, Desiree is a Registered Nurse who cares deeply about serving the community.
Earworx professional at the Wembley clinic. With extensive experience in patient care, Desiree is a Registered Nurse who cares deeply about serving the community.
Prior to joining the Earworx team, Desiree spent time completing clinical placements in the Royal Perth Hospital, Fiona Stanley Hospital and Sir Charles Gairdner Hospital. Desiree has experience with infants, and has also worked within the aged care sector. This breadth of experience has prepared Desiree to care for people from all walks of life, including young children and the elderly.
Before entering the healthcare sector, Desiree had a career in customer service and sales, which has enhanced her communication skills. This background and Desiree’s personable nature has prepared her to cater for the varied needs of patients and always offer a compassionate ‘ear’(!) to listen to their concerns.
Desiree’s enthusiastic and caring manner will put you at ease as she carefully examines and clears your ears of excess wax. She is a Registered Nurse with a Bachelor of Nursing from Edith Cowan University and has now been specially trained in ear health; Desiree is a fantastic addition to the Earworx team.
Susannah Griffiths
Susannah is a highly motivated nurse who is passionate about healthcare and education. With a background in teaching, she is interested in informing patients about the best way to care for their ears and achieve optimal health outcomes.
Susannah completed her Bachelor of Science (Nursing) at Curtin University of Technology in 2002. She undertook further study in Neonatal Intensive Care Nursing in 2009, at the King Edward Memorial Hospital and Princess Margaret Hospital. Additionally, Susannah completed her Graduate Diploma in Primary Education at Murdoch University in 2006.
Susannah has extensive experience working across all sectors of the community, most recently with children in the neonatal intensive care unit at Perth Children’s Hospital. In this role, she has nursed patients with a variety of medical and surgical conditions, as well as educating parents to care for their sick infants and advocating for patients and their families. She has worked in operating theatres; including peri-operative circulating nurse and post-operative recovery nurse. Susannah has also acted as a clinical leader, responsible for coordinating medical units and managing admissions, transfers, discharges, staff allocations, and collaboration between teams. She is a dedicated volunteer who has worked with the Royal Flying Doctor Service and Kununurra Community Garden.
Susannah prides herself on treating each of her patients holistically and acknowledging their social, emotional and cultural backgrounds. Susannah has a passion for aural healthcare and making sure that all patients are well informed about how to look after and maintain their ear health.
Andrea Boot
Andrea Boot has had a diverse nursing career that encompasses both clinical and community settings. She brings a wealth of knowledge to the Earworx team in both our Wembley and Como clinics in Western Australia.
A graduate of Liverpool John Moores University, Andrea acquired a broad range of qualifications that have continuously elevated her nursing capabilities. Prior to joining Earworx, Andrea was the State Clinical Team Leader at Kincare in Western Australia, where she led a multi-disciplinary team to achieve unparalleled in-home patient care outcomes.
Andrea’s commitment to continuous learning is evident from her various clinical skills training. Most recently, Andrea has completed her Earworx Aural Care and Microsuction courses. She is looking forward to helping care for the patients of Western Australia and educate them in ear care.
How the Earworx Procedure Works
Micro-suction is a safe, gentle and effective method for removing impacted and excess earwax. We all produce earwax; it is a normal and protective substance produced by the body that is designed to both protect and lubricate your outer ear canal.. However a build-up of wax within the ear can be uncomfortable, and sometimes intervention is required.
At Earworx, our experienced nurses carefully examine the inside of your ears using loupes; magnified glasses with a bright light, to determine whether excess or impacted wax is present. If nurses determine that was removal is clinically indicated, they will use the micro-suction technique to gently remove the earwax.
Micro-suction technology operates like a small vacuum, removing any blockages by gently suctioning away excess earwax. The procedure is completely dry, lowering the risk of infection and making it a safe and comfortable option. The procedure takes only 30 minutes and results in clear and comfortable ears.
For more detailed information, visit our detailed page on our extraction procedure.
Why You Might Need Ear Wax Removal
If you have a normal amount of earwax and your ear’s self cleaning mechanism is working effectively, you may not need the wax removal procedure. 1 in 20 and 1 in 10 children however do suffer from impacted wax within the ears. This can be as a result of genetics, or may arise due to the narrow shape of their ear canal or excess hair. For other people, earwax build up can be caused by using headphones or wearing hearing aids, using earplugs, swimming or diving regularly, or spending a lot of time in dirty and dusty environments.
Pricing
Our qualified registered nurses use dry and effective micro suction to gently remove ear wax under direct observation. Our rates are $145 per session or $115 if you are a Pensioner, Veteran, Health Care Card Holder, Child or Full Time Student. A reduced rate applies of $60 if no wax is found at all clinics. If a second appointment is necessary this appointment will be complimentary at all clinics. Please note we are a provider for St Lukes Health and Health Care Insurance (HCI).
We see children down to the age of 4 years. A discussion with Earworx staff is recommended prior to booking. For safety reasons children need to be able to follow direction and keep reasonably still.