Please note, our Wembley clinic has now relocated to 133 Main Street, Osborne Park Western Australia 6017
Opening Hours
Mon – 8:30am – 5:00pm
Tues – 8:30am – 5:00pm
Wed – 8:30am – 5:00pm
Thurs – 8:30am – 5:00pm
Fri – 8:30am – 5:00pm
Alternating Saturdays – 9:00am – 12:00pm
Contact details
Call: 1800 327 967
Email: [email protected]
Opening Hours
Mon – 8:30am – 5:00pm
Tues – 8:30am – 5:00pm
Wed – 8:30am – 5:00pm
Thurs – 8:30am – 5:00pm
Fri – 8:30am – 5:00pm
Contact details
Call: 1800 327 967
Email: [email protected]
Call Centre Hours for Western Australian Patients
Our call centre operates from 9:00 am to 5:00 pm, Mon – Fri AEST, which does differ from Western Australian local time. If you need assistance outside of these hours, you can:
For Enquiries:
- Leave us a voice message
- Email us at [email protected]
To Cancel an Appointment:
- Leave us a voice message
- Email us at [email protected]
- Reply with “N” to your appointment SMS
Our team will respond to your message as soon as possible during operating hours. Thank you for your understanding.
Accessibility
- Assistive hearing loop
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Children
- Nursing room
Community
- LGBTQ+ friendly
- Transgender safespace
Parking
- Free parking garage
- Free parking lot
- Free street parking
- Paid parking garage
- Paid parking lot
- Paid street parking
Planning
- Accepts new patients
- Appointment required
Other Features
- Identifies as women-owned
About Earworx
Earworx Osborne Park clinic is a safe and effective earwax removal service provided by specially trained nurses. Impacted earwax can be painful and uncomfortable for sufferers, but Earworx offers a solution for quickly and professionally removing excess earwax to provide relief from these symptoms.
All Earworx nurses utilise micro-suction technology or fine instruments to remove unwanted earwax without the need for water. This technique, which is the preferred method of Ear Nose and Throat (ENT) specialists, is suitable for people down to the age of four (provided they can sit reasonably still), and is all performed under direct observation. You can access the Earworx service without the need for a referral.
Our Friendly Team
Susannah Griffiths
Susannah is a highly motivated nurse who is passionate about healthcare and education. With a background in teaching, she is interested in informing patients about the best way to care for their ears and achieve optimal health outcomes.
Susannah completed her Bachelor of Science (Nursing) at Curtin University of Technology in 2002. She undertook further study in Neonatal Intensive Care Nursing in 2009, at the King Edward Memorial Hospital and Princess Margaret Hospital. Additionally, Susannah completed her Graduate Diploma in Primary Education at Murdoch University in 2006.
Susannah has extensive experience working across all sectors of the community, most recently with children in the neonatal intensive care unit at Perth Children’s Hospital. In this role, she has nursed patients with a variety of medical and surgical conditions, as well as educating parents to care for their sick infants and advocating for patients and their families. She has worked in operating theatres; including peri-operative circulating nurse and post-operative recovery nurse. Susannah has also acted as a clinical leader, responsible for coordinating medical units and managing admissions, transfers, discharges, staff allocations, and collaboration between teams. She is a dedicated volunteer who has worked with the Royal Flying Doctor Service and Kununurra Community Garden.
Susannah prides herself on treating each of her patients holistically and acknowledging their social, emotional and cultural backgrounds. Susannah has a passion for aural healthcare and making sure that all patients are well informed about how to look after and maintain their ear health.
Tanya
Tanya is a dedicated and compassionate Registered Nurse with a wealth of knowledge and expertise gained from her extensive education and diverse nursing career. Tanya is committed to providing the highest level of care to our patients.
Tanya has studied a Bachelor of Nursing, Certificate IV in Training and Assessment, Lifeline Counsellor, Cardiopulmonary Resuscitation First Aid and Mental Health First Aid.
Tanya’s employment history reflects her commitment to nursing and her diverse skill set, including Clinical Facilitator, Administration Clinic Coordinator, plus working as a Registered Nurse providing general and critical care in Emergency Departments.
Most recently, Tanya has completed her Earworx Aural Care and Microsuction courses. Tanya is looking forward to helping the patients of W.A and educating them in ear health.
Myunghoon (Shawn) Oh
Shawn brings a unique combination of clinical excellence and extraordinary international experience to our ear health nursing team. As a Bachelor of Sciences in Nursing graduate from Gyeongsang National University, South Korea, Shawn has developed exceptional patient-centred care skills and a commitment to professional standards.
What truly sets Shawn apart is his remarkable service as a UN-deployed medic with the Blue Helmets Peacekeeping Mission in South Sudan, where he delivered emergency medical care to both civilians and military personnel under challenging field conditions. This experience has honed his ability to remain calm under pressure while providing compassionate, precise care – qualities essential for the gentle micro-suction procedures we perform at Earworx.
Most recently, Shawn has completed the Earworx training course and the nationally accredited microsuction course. Shawn ensures that every Earworx patient receives the professional and empathetic care that defines our practice.
We’re excited to have Shawn contribute his expertise to helping our patients achieve optimal ear health outcomes.
How the Earworx Procedure Works
Micro-suction is a safe, gentle and effective method for removing impacted and excess earwax. We all produce earwax; it is a normal and protective substance produced by the body that is designed to both protect and lubricate your outer ear canal.. However a build-up of wax within the ear can be uncomfortable, and sometimes intervention is required.
At Earworx, our experienced nurses carefully examine the inside of your ears using loupes; magnified glasses with a bright light, to determine whether excess or impacted wax is present. If nurses determine that was removal is clinically indicated, they will use the micro-suction technique to gently remove the earwax.
Micro-suction technology operates like a small vacuum, removing any blockages by gently suctioning away excess earwax. The procedure is completely dry, lowering the risk of infection and making it a safe and comfortable option. The procedure takes only 30 minutes and results in clear and comfortable ears.
For more detailed information, visit our detailed page on our extraction procedure.
Why You Might Need Ear Wax Removal
If you have a normal amount of earwax and your ear’s self cleaning mechanism is working effectively, you may not need the wax removal procedure. 1 in 20 and 1 in 10 children however do suffer from impacted wax within the ears. This can be as a result of genetics, or may arise due to the narrow shape of their ear canal or excess hair. For other people, earwax build up can be caused by using headphones or wearing hearing aids, using earplugs, swimming or diving regularly, or spending a lot of time in dirty and dusty environments.
Pricing
Our qualified registered nurses use dry and effective micro suction to gently remove ear wax under direct observation.
The standard appointment fee for ear wax removal with Earworx is $165.
We offer a concession appointment fee for Pensioners, Veterans, Government Health Care Card Holders, Children, and Full-Time Students for $120.
If no ear wax is found during your appointment, we offer a reduced rate of $80 for the consultation (or $60 for concession).
If further follow up appointments are required after additional softening (within 4 weeks of initial appointment), all follow up appointments will be charged at a rate of $75 for standard fee paying patients (or $45 for concession).
A regular return rate applies for patients who attend within 3 months or more frequently. This is $100 for regular return standard fee paying patients and $90 for regular concession/pension card holders.
Please note we are a provider for St Lukes Health and Health Care Insurance (HCI).
We also see children aged 4 years or older. A discussion with Earworx staff is recommended prior to booking. For safety reasons children need to be able to follow direction and keep reasonably still.