Note: Clinic is located on the first level (not ground level). Lifts and stairs are available
Opening Hours
Mon – 8:30am – 5:00pm
Tues – 8:30am – 5:00pm
Wed – 8:30am – 5:00pm
Thurs – 8:30am – 5:00pm
Fri – 8:30am – 5:00pm
Contact details
Call: 1800 327 967
Email: [email protected]
Call Centre Hours for Western Australian Patients
Our call centre operates from 9:00 am to 5:00 pm, Mon – Fri AEST, which does differ from Western Australian local time. If you need assistance outside of these hours, you can:
For Enquiries:
- Leave us a voice message
- Email us at [email protected]
To Cancel an Appointment:
- Leave us a voice message
- Email us at [email protected]
- Reply with “N” to your appointment SMS
Our team will respond to your message as soon as possible during operating hours. Thank you for your understanding.
Accessibility
- Assistive hearing loop
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Children
- Nursing room
Community
- LGBTQ+ friendly
- Transgender safespace
Parking
- Free parking garage
- Free parking lot
- Free street parking
- Paid parking garage
- Paid parking lot
- Paid street parking
Planning
- Accepts new patients
- Appointment required
Other Features
- Identifies as women-owned
About Earworx
Earworx Joondalup is your local professional ear wax removal service, specialising in safe and effective treatment of ears blocked with wax.
Our team of registered nurses possess a wealth of experience and knowledge dealing with patient’s delicate ears to remedy the pain and discomfort associated with built up earwax. With an established presence across five Australian states and territories, you can rest assured your aural health is in capable, knowledgeable hands.
Our Friendly Team
Maree Frost
Maree Frost is a seasoned Registered Nurse whose career spans three decades, highlighting extensive experience across various healthcare settings and specialties. Maree’s journey in the nursing field showcases a profound dedication to patient care, continuous professional development, and an adaptable skill set tailored to meet the dynamic needs of the medical community.
Maree has broad experience across many areas including hospital, community nursing, and day surgery settings. Prior to joining Earworx, Maree took on roles as a dermatology nurse, responsible for day surgery nursing duties and post operative patient care; a recovery nurse at a Maxillo-facial day surgery; and a Registered Nurse at a day surgery, where she was responsible for admissions, theatre work, recovery, discharge and wound care.
Much of Maree’s early experience was gained at St George Private Hospital in Sydney in their surgical wards, where she cared for both high and lower dependency patients. Maree also spent time as a community nurse, caring for Veteran affairs clients as well as private clients.
With a love of lifelong learning, Maree holds qualifications in subject matter as diverse as breast care, dermatology, laser safety, venepuncture, and intravenous cannulation. She also holds a Graduate Diploma in Cosmetic Nursing and a Graduate Certificate in Laser Hair Reduction. Most recently, Maree has completed her Earworx Aural care and Microsuction courses. She is looking forward to helping relieve the symptoms of ear wax blockages and provide education for the patients of W.A.
Sophie Denby-Horwell
Sophie brings exceptional clinical expertise and genuine compassion to her role at Earworx Currambine. As a dedicated Registered Nurse with a Bachelor of Science in Nursing from Edith Cowan University, Sophie combines advanced clinical training with a patient-centred approach that puts comfort and care at the heart of every treatment.
With extensive experience at Perth Children’s Hospital across multiple departments, Sophie has developed remarkable skills in therapeutic communication and complex care management. Her background in supporting patients with diverse health needs, from acute presentations to long-term treatment plans, translates beautifully to the gentle, reassuring care that ear health requires.
Sophie’s commitment to professional excellence is evident through her ongoing certifications, and her experience as a preceptor for newly qualified nurses demonstrates her natural ability to guide others with patience and clarity. What truly sets Sophie apart is her dedication to building therapeutic relationships and ensuring patients feel heard, understood, and genuinely cared for.
How the Earworx Procedure Works
From the moment you enter our Joondalup/Currambine clinic, you’ll be greeted by a warm and caring team who will step you through the process. You will complete a questionnaire in the waiting room then will be invited into the Earworx clinic room. The first step will involve working through your forms and allowing you time to ask questions, then your ears will be carefully examined to determine whether any excess wax is present and whether wax removal is clinically indicated.
If wax removal is necessary, your nurse will don a pair of ‘loupes’ to ensure direct observation is maintained during the wax removal procedure, enhancing safety. A tiny vacuum-like contraption or fine instruments will be used to very gently remove any excess wax. The process is entirely safe, effective and complete in under half an hour.
Why You Might Need Earwax Removal
Earwax is completely normal, and actually plays an important role in your ears’ health. Our ears actually have their own self-cleaning mechanism which removes wax from the ear in order to maintain normal ear wax levels. On occasion, certain lifestyle factors or genetic pre-dispositions can result in a build-up of wax.
If this happens, you may notice a feeling of blockage, discomfort and itching within your ear, in addition to potential dizziness and hearing loss. These symptoms can often worsen over time, so it’s worth popping into your Joondalup/Currambine Earworx clinic to seek professional assessment as soon as possible.
Pricing
Our qualified registered nurses use dry and effective micro suction to gently remove ear wax under direct observation.
The standard appointment fee for ear wax removal with Earworx is $165.
We offer a concession appointment fee for Pensioners, Veterans, Government Health Care Card Holders, Children, and Full-Time Students for $120.
If no ear wax is found during your appointment, we offer a reduced rate of $80 for the consultation (or $60 for concession).
If further follow up appointments are required after additional softening (within 4 weeks of initial appointment), all follow up appointments will be charged at a rate of $75 for standard fee paying patients (or $45 for concession).
A regular return rate applies for patients who attend within 3 months or more frequently. This is $100 for regular return standard fee paying patients and $90 for regular concession/pension card holders.
Please note we are a provider for St Lukes Health and Health Care Insurance (HCI).
We also see children aged 4 years or older. A discussion with Earworx staff is recommended prior to booking. For safety reasons children need to be able to follow direction and keep reasonably still.
Why Choose Us?
- Our staff are knowledgeable in the safe and effective removal of ear wax, using a process called micro-suction and curettage; the gold standard in earwax removal techniques
- The procedure is over in less than half an hour, so you can get back to your everyday life quickly – we’ll even reduce your fee if we don’t detect any excess wax!
- Our team at Earworx are professional, caring and exceptionally skilled, so you know your ear health is in safe hands