Opening Hours
Mon – 8:45am – 4:15pm
Tues – 8:15am – 3:45pm
Wed – 8:15am – 3:45pm
Thurs – 8:45am – 4:15pm
Fri – 8:45am – 4:15pm
Sat – 8:15am – 12:15pm
Sun – Closed
Contact details
Call: 1800 327 967
Email:Â [email protected]
Accessibility
- Assistive hearing loop
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Children
- Nursing room
Community
- LGBTQ+ friendly
- Transgender safespace
Parking
- Free parking garage
- Free parking lot
- Free street parking
- Paid parking garage
- Paid parking lot
- Paid street parking
Planning
- Accepts new patients
- Appointment required
Other Features
- Identifies as women-owned
About Earworx
Looking for a professional and medically approved earwax removal service in Cairns?
Earworx, established in 2016 by Lisa Hellwege, sought to fill a gap in the market for safe and effective earwax removal as a stand-alone service. Lisa’s intuition was confirmed as Earworx has since expanded to over 10 locations across three states.
Our Friendly Team
Jayne Moore
At our Cairns West Medical Centre clinic, located just above the Cairns City area, you will be treated by our nurse, Jayne Moore. Jayne’s extensive background in nursing covers multiple countries and decades. Certified as an RN in the UK in the mid-eighties, her education continued to include Coronary Care Nursing at Leeds University, a Certificate in Contemporary NZ Nursing Practice through EIT NZ and most recently an Immunisation Program in Toowoomba. Jayne provides advanced nursing knowledge and clinical direction to health care providers across Cairns, the Hinterlands and Torres Strait Hospital and Health Services. She has been an integral part of providing immunisations across Cairns High Schools as well as primary health care to patients from infants to the elderly. With over three decades of experience, Jayne is a stellar addition to the Earworx team and we are privileged to have such a compassionate and dedicated nurse treating our clients.
Joanna Lawrence
Joanna is a highly experienced Registered Nurse who has been working in healthcare for over thirty years. Originally from London in the UK, she moved to Australia via the West Indies and New Zealand. Joanna has her Undergraduate degree in Nursing Studies from St Bartholomew’s College of Nursing, at St Bartholomew’s Hospital, London. Additionally, she has skills in immunisations and phlebotomy. Joanna’s experience includes working in hospitals both in Australia and internationally across many units and specialities. In London, she worked in oncology, haematology and bone marrow transplants. In Barbados, she worked with children in the paediatric ward. After relocating to Western Australia in 1992, she worked at Kalgoorlie Regional hospital and Fremantle Hospital. Joanna has lived in Cairns since 2011 and has been a Registered Nurse at Cairns Hospital. During the COVID-19 vaccination roll out, Joanna worked for Queensland Health to deliver vaccines to the community. Joanna has since completed her course in Aural Care and is passionate about working with our Earworx patients to both remedy their uncomfortable ear conditions and to build trusting, professional relationships.How the Earworx Procedure Works
The micro-suction techniques used by our qualified nurses are widely endorsed by ENT specialists as a safe and effective means to relieve discomfort from blocked ears. After assessing your ear canals to verify that wax removal is clinically indicated, our nurse will give you the chance to ask any questions you may have about the procedure.
Then, using special magnifying glasses equipped with a bright light, our nurse will carefully observe your ear canal while gently extracting excess wax with our micro-suction technology. To learn about our wax removal method in detail, you can find more information here.
Why You Might Need Earwax Removal
If you regularly swim or dive, use a hearing aid, work in a dusty environment, frequently wear earphones or attempt to clean your ears yourself at home, you are more likely to develop earwax impaction than the average person.
Look out for symptoms such as discomfort, tinnitus or muffled hearing to indicate whether you might need to pay a visit to your local Earworx clinic.
Pricing
Our qualified registered nurses use dry and effective micro suction to gently remove ear wax under direct observation.
The standard appointment fee for ear wax removal with Earworx is $165.
We offer a concession appointment fee for Pensioners, Veterans, Government Health Care Card Holders, Children, and Full-Time Students for $120.
If no ear wax is found during your appointment, we offer a reduced rate of $80 for the consultation (or $60 for concession).
If further follow up appointments are required after additional softening (within 4 weeks of initial appointment), all follow up appointments will be charged at a rate of $75 for standard fee paying patients (or $45 for concession).
A regular return rate applies for patients who attend within 3 months or more frequently. This is $100 for regular return standard fee paying patients and $90 for regular concession/pension card holders.
Please note we are a provider for St Lukes Health and Health Care Insurance (HCI).
We also see children aged 4 years or older. A discussion with Earworx staff is recommended prior to booking. For safety reasons children need to be able to follow direction and keep reasonably still.
Why Choose Us?
Not only is our micro-suction procedure effective at removing all excess wax but it even helps prevent symptoms from recurring. The techniques used by our qualified nurses are endorsed by ENT specialists as the safest and most effective way to remove excess earwax.
Our earwax removal procedure is painless, gentle and can take as little as half an hour.
You do not need a referral to book an appointment at your local Earworx clinic, making it even easier to cure your uncomfortable or painful blocked ears today
