Opening Hours
Mon – 8:45am – 4:15pm
Tues – 8:15am – 3:45pm
Wed – 8:15am – 3:45pm
Thurs – 8:45am – 4:15pm
Fri – 8:45am – 4:15pm
Sat – 8:15am – 12:15pm
Sun – Closed
Contact details
Call: 1800 327 967
Email:Â [email protected]
Accessibility
- Assistive hearing loop
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Children
- Nursing room
Community
- LGBTQ+ friendly
- Transgender safespace
Parking
- Free parking garage
- Free parking lot
- Free street parking
- Paid parking garage
- Paid parking lot
- Paid street parking
Planning
- Accepts new patients
- Appointment required
Other Features
- Identifies as women-owned
About Earworx
Looking for a professional and medically approved earwax removal service in Cairns?
Earworx, established in 2016 by Lisa Hellwege, sought to fill a gap in the market for safe and effective earwax removal as a stand-alone service. Lisa’s intuition was confirmed as Earworx has since expanded to over 10 locations across three states.
Our Friendly Team
Jayne Moore
At our Cairns West Medical Centre clinic, located just above the Cairns City area, you will be treated by our nurse, Jayne Moore. Jayne’s extensive background in nursing covers multiple countries and decades. Certified as an RN in the UK in the mid-eighties, her education continued to include Coronary Care Nursing at Leeds University, a Certificate in Contemporary NZ Nursing Practice through EIT NZ and most recently an Immunisation Program in Toowoomba. Jayne provides advanced nursing knowledge and clinical direction to health care providers across Cairns, the Hinterlands and Torres Strait Hospital and Health Services. She has been an integral part of providing immunisations across Cairns High Schools as well as primary health care to patients from infants to the elderly. With over three decades of experience, Jayne is a stellar addition to the Earworx team and we are privileged to have such a compassionate and dedicated nurse treating our clients.
Anita Cali
Anita Cali brings over 23 years of distinguished nursing excellence to Earworx Cairns, combining her Bachelor of Nursing Science from James Cook University with extensive international experience across Australia and the UK. Her clinical expertise and compassionate leadership creates an environment where patients receive holistic, patient-centred ear health care.
After establishing her nursing foundation at James Cook University in 2002, Anita has excelled across diverse healthcare settings including Hospital in the Home programs, orthopaedic surgery, paediatrics, mental health, and community nursing.
Enhancing her expertise through counselling and health coaching qualifications, Anita brings natural empathy and with a passion for patient advocacy to her role at Earworx.
Anita is committed to evidence-based practice and continuous professional development. She is dedicated to delivering trusted, high-quality ear health care to the Cairns community.
How the Earworx Procedure Works
The micro-suction techniques used by our qualified nurses are widely endorsed by ENT specialists as a safe and effective means to relieve discomfort from blocked ears. After assessing your ear canals to verify that wax removal is clinically indicated, our nurse will give you the chance to ask any questions you may have about the procedure.
Then, using special magnifying glasses equipped with a bright light, our nurse will carefully observe your ear canal while gently extracting excess wax with our micro-suction technology. To learn about our wax removal method in detail, you can find more information here.
Why You Might Need Earwax Removal
If you regularly swim or dive, use a hearing aid, work in a dusty environment, frequently wear earphones or attempt to clean your ears yourself at home, you are more likely to develop earwax impaction than the average person.
Look out for symptoms such as discomfort, tinnitus or muffled hearing to indicate whether you might need to pay a visit to your local Earworx clinic.
Pricing
Our qualified registered nurses use dry and effective micro suction to gently remove ear wax under direct observation.
The standard appointment fee for ear wax removal with Earworx is $165.
We offer a concession appointment fee for Pensioners, Veterans, Government Health Care Card Holders, Children, and Full-Time Students for $120.
If no ear wax is found during your appointment, we offer a reduced rate of $80 for the consultation (or $60 for concession).
If further follow up appointments are required after additional softening (within 4 weeks of initial appointment), all follow up appointments will be charged at a rate of $75 for standard fee paying patients (or $45 for concession).
A regular return rate applies for patients who attend within 3 months or more frequently. This is $100 for regular return standard fee paying patients and $90 for regular concession/pension card holders.
Please note we are a provider for St Lukes Health and Health Care Insurance (HCI).
We also see children aged 4 years or older. A discussion with Earworx staff is recommended prior to booking. For safety reasons children need to be able to follow direction and keep reasonably still.
Why Choose Us?
Not only is our micro-suction procedure effective at removing all excess wax but it even helps prevent symptoms from recurring. The techniques used by our qualified nurses are endorsed by ENT specialists as the safest and most effective way to remove excess earwax.
Our earwax removal procedure is painless, gentle and can take as little as half an hour.
You do not need a referral to book an appointment at your local Earworx clinic, making it even easier to cure your uncomfortable or painful blocked ears today