Opening Hours
Mon – 9am- 5pm
Tues – 9am- 5pm
Wed – 9am – 5pm
Thurs – 9am – 5pm
Fri – 9am – 5pm
Sat – 9am – 4:30pm
Contact details
Call: 1800 327 967
Email: [email protected]
Accessibility
- Assistive hearing loop
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Children
- Nursing room
Community
- LGBTQ+ friendly
- Transgender safespace
Parking
- Free parking garage
- Free parking lot
- Free street parking
- Paid parking garage
- Paid parking lot
- Paid street parking
Planning
- Accepts new patients
- Appointment required
Other Features
- Identifies as women-owned
About Earworx
Earworx in Launceston offers the professional ear wax removal service you’ve been looking for – without the need for a referral! Lisa Hellwege founded the Earworx brand in 2016, through a desire to bring the safe and effective micro-suction technology to Tasmania. This is the same technique used by Ear Nose and Throat (ENT) specialists around Australia, and is a gentle and safe way to clear obstructed ears and remove impacted ear wax.
Our Friendly Team
Dani Donegan
When you visit our clinic in Northern Tasmania, you’ll be treated by Dani Donegan. Dani has over 25 years’ experience as a Registered Nurse. Prior to joining the Earworx family, Dani worked in the operating theatre of the North West Regional Hospital (NWRH)—specialising in Ear Nose and Throat (ENT) procedures.
For many years, Dani has advocated for and helped patients undergoing treatment for head and neck cancer, particularly laryngectomy. With the opening of the new cancer centre at the NWRH, she worked closely with the Cancer Care Coordinator to establish a laryngectomy support group, which has now been active for 12 months.
Dani was previously the Associate Nurse Unit Manager at the Day Surgery Unit of The Royal Victorian Eye and Ear Hospital, worked in the operating theatres of the Darwin Private Hospital, and commenced her career as a Registered Nurse at St Vincents Hospital in Melbourne.
Dani holds a Postgraduate Certificate of Nursing Science (Perioperative Care), a Bachelor of Nursing, and a Certificate in General Nursing. She is also an active member of several professional nursing organisations, including:
- Australian College of Operating Room Nurses
- Tasmanian Operating Room Nurses
- Otorhinolaryngology Head and Neck Nurses Group, for which she was the inaugural Tasmanian State Coordinator from 2013 to 2015
- Australian and New Zealand Head and Neck Cancer Society
- Australian
Sue-Ellen King
Sue-Ellen King brings over 30 years of exceptional healthcare experience to her role at Earworx. As a highly qualified Registered Nurse with a Bachelor of Nursing and Graduate Certificate in Neuroscience Nursing, Sue-Ellen delivers the professional, gentle care that Earworx patients have come to expect.
With her extensive background in various high-pressure healthcare settings, Sue-Ellen has developed outstanding skills in patient assessment, clinical judgment, and personalised care. Her previous experience includes roles at major hospitals including Flinders Medical Hospital and The Townsville Hospital, as well as working for the MATRS – Medical Assistance Referral Services and specialised health care for defence force members.
Sue-Ellen’s approach to ear health is both thorough and reassuring. She understands that earwax build-up can cause significant discomfort and hearing difficulties, and she takes pride in providing relief through Earworx’s safe and effective micro-suction technology. Her calm, professional demeanor helps patients feel at ease during their treatment.
Dipa Rawat
Dipa brings a genuine commitment to holistic, person-centred care to Earworx, combining her Bachelor of Nursing with a diverse clinical background spanning aged care, acute hospital settings, and community health. Her empathetic nature and strong communication skills ensure every person in her care feels comfortable, informed, and well supported.
Dipa has since extended her nursing experience through agency roles across Melbourne and Tasmania, demonstrating both adaptability and clinical confidence across a range of healthcare environments.
Dipa has completed a nationally accredited course in Aural care and the Earworx RN training course. She is dedicated to delivering professional, caring ear health services.
Anmoldeep Kaur
Anmoldeep Kaur brings over five years of combined healthcare experience to Earworx Launceston, progressing from Personal Care Assistant to Enrolled Nurse and now Registered Nurse. This journey has built a deep, practical understanding of person-centred care and helps people feel genuinely supported.
Having worked previously as an Enrolled Nurse in Victoria and more recently as an Registered Nurse in aged care in Tasmania Anmoldeep has developed strong clinical assessment skills. She is comfortable building rapport with people of all ages and circumstances and providing personalised health education.
Fluent in English, Hindi and Punjabi, Anmoldeep helps people from a wide range of backgrounds feel welcome and well informed. Registered with AHPRA, Anmoldeep is committed to providing professional, comfortable ear care, ensuring positive patient experiences for the local Launceston community.
How the Earworx Procedure Works
Ear wax removal is only necessary if you are suffering from excess or impacted wax and is causing symptoms. As such, the first step in any procedure always entails a thorough examination of your ears and their overall health.
If you require cerumen removal, one of our registered nurses will wear ‘loupes’ or binocular glasses that feature a bright light. This ensures the nurse has direct vision into your ears throughout the procedure. The procedure makes use of both curettage and micro-suction techniques to gently remove wax blockages. As a result, you won’t experience any pain—just an unblocked ear!
Why You Might Need the Earwax Removal
The symptoms of excess or impacted ear wax can be uncomfortable, ranging from itching and pain to a feeling of fullness, and even tinnitus and hearing loss.
Certain factors also make you more susceptible to impacted and excessive cerumen. If you wear hearing aids, use earplugs or headphones regularly, swim or dive regularly, work in dirty environments or have a family history of wax build-up we recommend you visit us for an appointment. It really works, and you’ll be doing your ears a huge favour.
Pricing
Our qualified registered nurses use dry and effective micro suction to gently remove ear wax under direct observation.
The standard appointment fee for ear wax removal with Earworx is $175.
We offer a concession appointment fee for Pensioners, Veterans, Government Health Care Card Holders, Children, and Full-Time Students for $125. Please note: We do not accept the Commonwealth Seniors Health Card for concession discounts.
If no ear wax is found during your appointment, we offer a reduced rate of $85 for the consultation (or $65 for concession).
If further follow up appointments are required after additional softening (within 4 weeks of initial appointment), all follow up appointments will be charged at a rate of $80 for standard fee paying patients (or $50 for concession).
A regular return rate applies for patients who attend within 3 months or more frequently. This is $105 for regular return standard fee paying patients and $95 for regular concession/pension card holders.
Please note we are a provider for St Lukes Health and Health Care Insurance (HCI).
We also see children aged 4 years or older. A discussion with Earworx staff is recommended prior to booking. For safety reasons children need to be able to follow direction and keep reasonably still.
Why Choose Us?
Did you know that 1 in 20 adults and 1 in 10 children suffer from impacted or excessive ear wax? If you’re one of that number, you need to see us because:
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- Micro-Suction is widely considered a safe and effective procedure for removing impacted wax, and our nurse at Newstead is specially trained in this technique
- We are 100% committed to best practice in effective removal, so you know you’re in good hands
- As St Luke’s Health recognised providers, you may be eligible for a health care rebate when you visit Earworx Newstead